*Last updated 08/04/20*

Effective immediately, in an effort to do our part and help slow the spread of the virus the Brooks Main Office will be closed and the Brooks staff will continue to work remotely. You will continue to see a few members of our internal landscape and maintenance team as they continue to upkeep the Brooks campus. Brooks campus security will continue to operate as normal, 24/7.


On Wednesday, July 15, Bexar County Judge Nelson Wolff issued Executive Order NW-13, effective as of 5:00 p.m. on Wednesday, July 15, 2020 and continuing through 11:59 p.m. on Wednesday, Aug. 12, 2020 unless extended, modified or terminated early by the County Judge.

Key measures include:

  • All commercial entities in Bexar County providing goods or services directly to the public must develop and implement a health and safety policy (“Health and Safety Policy”). The Health and Safety Policy must require, at a minimum, that all employees or visitors to the commercial entity’s business premises or other facilities wear face coverings when in an area or performing an activity which will necessarily involve close contact or proximity to co-workers or the public where six feet of separation is not feasible.
  • In accordance with GA-29, every person 10 years old or older in Bexar County shall wear a face covering over the nose and mouth when inside a commercial entity or other building or open space to the public, or when in an outdoor public space, wherever it is not feasible to maintain six feet of social distancing.
  • Commercial entities must prominently display a list of COVID-19 symptoms at or near the public and employee entrances of the premises.
  • All large gatherings or events estimated to be in excess of 10 people, whether indoor or outdoor, are prohibited.
  • Social gatherings, including family gatherings, shall not include more than 10 persons.

Click here to view Order NW-11 (issued June 25)

Click here to view Order NW-10 (issued June 17)

South Side Community Conversations – In an effort to provide clarity and reassurance that we are all in this together, Brooks has a video series interviewing city leaders and bringing the latest updates on everything affecting our South Side community during the COVID-19 crisis.

COVID-19 Hotline – The San Antonio Metropolitan Health District has opened a COVID-19 hotline for residents to ask questions about the virus. The hotline is available in English and Spanish. Residents can call 210-207-5779. Hours of operation for the hotline are Monday – Friday 8:00 am – 7:00 pm and Saturday & Sunday 9:30 am – 4:30 pm.

COVID-19 Updates  – Stay up-to-date with Bexar County executive orders, cases, and testing information.

Residents are encouraged to download the Ready South Texas app, available in the iTunes and Google Play stores, to receive updates on the COVID-19 situation in San Antonio or visit their website.

Additionally, residents can text COSAGOV to 55000 to receive SMS text message updates.

How to help slow the spread

Do The Five

  1. HANDS wash them often
  2. ELBOW Cough into it
  3. FACE Don’t touch it
  4. FEET Stay more than 3ft apart
  5. FEEL SICK? Stay home

Source: World Health Organization

Live, Learn, Work, Play and Stay at Brooks

LIVE: Resources

Mental and Emotional Health Resources

Wesley Health & Wellness Center*
(210) 527-1505

Catholic Charities*
(210) 377-1133

Circle of Arms
(210) 695-0687

* Clinics or counselors that offer low-to-no cost counseling services or a sliding scale fee

2-1-1 is a free, anonymous social service hotline that helps people find information about local resources in their community. 211 Texas –Alamo Region is one of 24 Area Information Centers in Texas. The Alamo Region is comprised of Bexar County and eleven surrounding counties.

If you are unable to reach 2-1-1 from your telephone, call us toll-free at (877) 541-7905. You may also find help by accessing the 2-1-1/United Way Helpline online database HERE.

City Council

Rebecca Viagran, District 3: In an effort to ensure the health and safety of our residents we have implemented new office protocols. Our office will continue as normal M-F 9AM – 5PM until further notice. Please do not hesitate to call our office at 210-207-0969 if you have any COVID-19 or D3 concerns.

Citywide closures, cancellations and postponements

  • San Antonio schools are closed for the remainder of the school year. This includes:
    • SAISD, ECISD and EISD districts
    • Head Start centers located at SAISD school districts
    • Pre-K 4 SA centers
  • All senior centers are closed to the public 
  • Meals to seniors will be available for pick up or delivered by the City
  • Municipal Court is closed to the public for in person appearances through the end of June. (Keep up with new court dates here)
  • Café College is closed until further notice but will be offering phone/virtual advising sessions. (Fill out this advising request form or call 210-207-4527)
  • City owned and operated VITA tax preparation sites will continue to be available through telephone-based assistance service from April 16 to July 15
  • Spanish Governors Palace and Mission Marquee Plaza are temporary closed to the public

Assistance Resources

San Antonio residents experiencing an emergency and hardship can visit the City of San Antonio’s Fair Housing Program site, or call 210-207-5910.

Reflection International Ministries – 501(c)(3) non-profit providing free services specializing in ID Recovery, Medicaid/Medicare Enrollment, CHIP Enrollment, and ACA Enrollment.


VIA Metropolitan Transit fare collection resumed on Monday, June 1. Persons who are unemployed can request VIA’s new Workforce Assistance Pass. The complimentary pass is good for 31 days from activation and is available for any VIA customer who presents a copy of their unemployment benefit statement (dated May 15 or after) and a current photo ID at a VIA ticket window during normal business hours. The program will continue through August 2020.

VIAtrans customers requesting Workforce Assistance Passes can contact VIA’s goLine at (210) 362-2020 for more information and instructions on how to apply for a pass via email.

To learn more about what VIA is doing to keep customers and employees safe, please visit VIAinfo.net/covid-19.

Service disconnections, utility information and assistance

San Antonio Water System has temporarily suspended account disconnections in recognition of any financial hardship during the current COVID-19 challenges, though charges will continue to accrue on customer accounts.

San Antonio Water System indefinitely closed access to its Headquarters Office for bill payment. Customers can still drop off payments at Headquarters in a lock box just inside the first glass doors.

Customers will also have access to pay bills in person at its East Side Customer and West Side (Las Palmas) centers, as well as partner agencies such as H-E-B grocery stores. SAWS has temporarily suspended call center hours on Saturdays only.

Customers are encouraged to pay online at MyAccount.saws.org, or pay by phone at 210-704-SAWS.

CPS Energy – CPS Energy will suspend energy disconnects during this time. CPS Energy has a variety of programs customers can take advantage if they are dealing with hardships or financial issues. Those resources can be found here. Walk-in center hours will be temporarily modified to 10:30 a.m. – 5 p.m., Monday- Friday until further notice.

COSA Neighborhood Housing & Services Department – The Risk Mitigation Policy aims to assist those families and individuals facing displacement from their rental unit due to redevelopment or an increase in rent by providing effective and supportive relocation assistance. The policy also looks to assist renters and homeowners going through emergency life situations in order to keep them housed and prevent those situations from worsening and leading to future displacement.

Food distribution sites

The San Antonio Food Bank is expanding its response to COVID-19. Check their website daily for a full list of food distribution sites across the city.

SAISD and East Central ISD are both providing free summer food distribution

  • San Antonio ISD Nutrition Services: (210) 554-2290
  • East Central ISD Child Nutrition Services: (210) 554-6260

Taco Cabana is offering kids a free lunch every weekday this summer, no purchase required.

WORK: Resources

Job opportunities

Brooks continues to work closely with our workforce development partners, including SA Works, to identify short-term and temporary job opportunities that are available for community members whose jobs have been impacted.

Cuisine Solutions is seeking a Plant Manager for their San Antonio facility. For more information, click here.

TJXCareers is now hiring General Warehouse Associates for multiple shifts at their Southside San Antonio Distribution Center. To apply, click here.

.To search for current job openings, visit workforcesolutionsalamo.org/jobsnow.

Federal relief for small businesses

Small Business Guidance & Loan Resources – includes information about the Paycheck Protection Program, Economic Injury Disaster Loan, the SBA Debt Relief program, and Express Bridge Loan Pilot Program.

River City Federal Credit Union – River City FCU is offering the SBA Paycheck Protection Program loan for small businesses. For any additional questions, reach out to Sonia Imperial at (210) 225-6866 ext. 2564 or at SImperial@rivercityfcu.org.

LEARN: Resources

Student learning and activities resources

The Greenline Park will remain open from 6 a.m. to 11 p.m. for personal recreational purposes.

  • Pavilions, games, play areas, restrooms, and exercise equipment will be closed until further notice.

Mitchell Lake Audubon Center – Get a breath of fresh air and go bird watching.

  • The center is closed until July 30. This includes all onsite trails.

While all San Antonio Public Library locations are closed, check out their digital library.

Scholastic – The educational company has launched a “Learn at Home” website that has daily courses for students from Pre-kindergarten to grades 6 and higher.

Open Culture – has free textbooks, movies, audiobooks and links to free online courses to free online courses from professors.

Prodigy Math – has free video game style math learning.

Duolingo – offers free online learning tolls.

CK-12 – offers age-appropriate lessons in all subjects for different grades.

ECISD launched Distance Learning. All students will utilize choice boards with activities that reinforce learning. Students can submit their completed work online (Google Classroom) or keep evidence of their work in a notebook (spiral, composition) or on paper.

SAISD launched The Digital Playground that hosts curriculum and other remote learning tools. Additionally, SAISD is also conducting numerous online trainings to ensure teachers are able to deliver relevant, critical and engaging content.

CASA@CAST – home for Student Voice and for connecting with our community to make sense of a time of upheaval and uncertainty. Submissions range from book reviews to messages for our community to works of art. Visit castschools.com to join in their dialogue, send a letter or your creative expressions via e-mail at casa@castschools.com, or leave a voice mail or a text at (210) 802-2091.

NASA at Home – Let NASA bring the universe into your home with virtual tours and many other activities for kids and families!

Don’t forget Dial-A-Story. For over 20 years the children of San Antonio have been calling in to Dial-A-Story to hear a children’s story. Just call 210-207-4466 to listen to this week’s recording.

Free internet access

AT&T is providing free access to its public WiFi hot spots. Although AT&T does not offer a Wi-Fi hotspot map, you can search your device app store for a hotspot locator.

Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households. For more information, see Charter to Offer Free Access to Spectrum Broadband and Wi-Fi For 60 Days For New K-12 and College Student Households and More.

PLAY: Resources

Donations and volunteer opportunities

The San Antonio Food Bank is helping those in their season of need across 16 counties of southwest Texas. To volunteer or donate please visit, https://safoodbank.org/cvprep/

Donate blood – The city and South Texas Blood and Tissue Center has put out a call for blood donations. During this time, donations will be by appointment only to help avoid crowds and allow the organization to follow social distancing guidelines. To make an appointment, go to www.SouthTexasBlood.org/Give-Now or call 210-731-5590.

Donate to Meals on Wheels – You can change a life with a $7 donation to provide an  Emergency Food Supply Boxes for Meals on Wheels’ elderly clients, who are considered high risk for getting the coronavirus. Seven dollars can provide a client an Emergency Food Supply Box of four shelf-stable meals.

In This Together – Custom designed “In This Together” t-shirts and masks are currently on sale, and 100% of proceeds will go back to local businesses in your community. Gift cards are purchased weekly from those local businesses and then distributed to organizations/people in need. Pay it forward!

Quarantine exercise tips and resources

YMCA 360: Your Virtual YMCA 

Not all screen time has to be bad. Check out Cosmic Kids Yoga to get your kids moving and practicing mindfulness.

Black Swan San Antonio is offering free live online yoga streams. For a list of classes available, click here.

Neighborhood food


H-E-B – Most stores will open at 7 a.m. and close close at 11 p.m. until further notice.

Target – Open from 8 a.m. to 10 p.m.

Walmart – Open from 7 a.m. to 8:30 p.m. Curbside available. Walmart asks to please check availability before starting your curbside order.

La Fiesta – Open from 7 a.m. to 10 p.m.


Reopening updates:

  • Restaurants reduced to 50% capacity
  • Bars and similar establishments must close at 12 p.m. (as of Friday, June 26)

1917 Restaurant & Bar 

Luna Rosa Puerto Rican Grill y Tapas 

Smoothie King 


Longhorn Cafe

Don Pedro Mexican Restaurant 

South BBQ & Kitchen 

#SupportLocal – List of local restaurants in your region of San Antonio.