*Last updated 05/18/20*

Effective immediately, in an effort to do our part and help slow the spread of the virus the Brooks Main Office will be closed. Beginning June 1, Brooks staff will begin transitioning back to working at the office. You will continue to see a few members of our internal landscape and maintenance team as they continue to upkeep the Brooks campus. Brooks campus security will continue to operate as normal, 24/7.


Effective Monday, April 20, 2020, San Antonio will require residents 10 years of age and older to wear a cloth face covering in public settings, as part of the latest efforts to mitigate the spread of the coronavirus.

Texas Gov. Greg Abbott’s new order will allow businesses like retail stores, malls, restaurants and theaters to reopen Friday, May 1 but limits occupancy to 25%. The order will also allow libraries and museums to open.

On Thursday, April 30, 2020, San Antonio City Council extended Mayor Ron Nirenberg’s latest stay-at-home order through May 19 as local leaders prepare for some businesses to reopen amid the COVID-19 pandemic.

South Side Community Conversations – In an effort to provide clarity and reassurance that we are all in this together, Brooks has a video series interviewing city leaders and bringing the latest updates on everything affecting our South Side community during the COVID-19 crisis.

COVID-19 Hotline – The San Antonio Metropolitan Health District has opened a COVID-19 hotline for residents to ask questions about the virus. The hotline is available in English and Spanish. Residents can call 210-207-5779. Hours of operation for the hotline are Monday – Friday 8:00 am – 7:00 pm and Saturday & Sunday 9:30 am – 4:30 pm.

COVID-19 Updates  – Stay up-to-date with Bexar County executive orders, cases, and testing information.

Residents are encouraged to download the Ready South Texas app, available in the iTunes and Google Play stores, to receive updates on the COVID-19 situation in San Antonio or visit their website.

Additionally, residents can text COSAGOV to 55000 to receive SMS text message updates.

How to help slow the spread

Do The Five

  1. HANDS wash them often
  2. ELBOW Cough into it
  3. FACE Don’t touch it
  4. FEET Stay more than 3ft apart
  5. FEEL SICK? Stay home

Source: World Health Organization

Live, Learn, Work, Play and Stay at Brooks

LIVE: Resources

Mental and Emotional Health Resources

Wesley Health & Wellness Center*
(210) 527-1505

Catholic Charities*
(210) 377-1133

Circle of Arms
(210) 695-0687

* Clinics or counselors that offer low-to-no cost counseling services or a sliding scale fee

2-1-1 is a free, anonymous social service hotline that helps people find information about local resources in their community. 211 Texas –Alamo Region is one of 24 Area Information Centers in Texas. The Alamo Region is comprised of Bexar County and eleven surrounding counties.

If you are unable to reach 2-1-1 from your telephone, call us toll-free at (877) 541-7905. You may also find help by accessing the 2-1-1/United Way Helpline online database HERE.

City Council

Rebecca Viagran, District 3: In an effort to ensure the health and safety of our residents we have implemented new office protocols. Our office will continue as normal M-F 9AM – 5PM until further notice. Please do not hesitate to call our office at 210-207-0969 if you have any COVID-19 or D3 concerns.

Citywide closures, cancellations and postponements

  • San Antonio schools are closed for the remainder of the school year. This includes:
    • SAISD, ECISD and EISD districts
    • Head Start centers located at SAISD school districts
    • Pre-K 4 SA centers
  • All senior centers are closed to the public 
  • Meals to seniors will be available for pick up or delivered by the City
  • Municipal Court is closed to the public through the month of April. (Keep up with new court dates here)
  • Café College is closed until further notice but will be offering phone/virtual advising sessions. (Fill out this advising request form or call (210) 207-4527)
  • City owned and operated VITA tax preparation sites will continue to be available through telephone-based assistance service from April 16 to July 15
  • Spanish Governors Palace and Mission Marquee Plaza are temporary closed to the public

Assistance Resources

Bexar County courts are temporarily halting evictions to prevent people from losing their homes amid the coronavirus pandemic. More information can be found here.

Reflection International Ministries – 501(c)(3) non-profit providing free services specializing in ID Recovery, Medicaid/Medicare Enrollment, CHIP Enrollment, and ACA Enrollment.


VIA Metropolitan Transit has extended its fare-relief period through Sunday, May 31, 2020. Fare collection will begin again on Monday, June 1.

Online sales will resume through the free VIA goMobile ticketing app and at VIAinfo.net/purchase-passes. Customer information and ticket windows will reopen on Wednesday, May 20, for pass and ticket sales. Click on the Customer Service Centers tab on VIA’s Contact page.

To learn more about what VIA is doing to keep customers and employees safe, please visit VIAinfo.net/covid-19.

Service disconnections, utility information and assistance

San Antonio Water System has temporarily suspended account disconnections in recognition of any financial hardship during the current COVID-19 challenges, though charges will continue to accrue on customer accounts.

San Antonio Water System indefinitely closed access to its Headquarters Office for bill payment. Customers can still drop off payments at Headquarters in a lock box just inside the first glass doors.

Customers will also have access to pay bills in person at its East Side Customer and West Side (Las Palmas) centers, as well as partner agencies such as H-E-B grocery stores. SAWS has temporarily suspended call center hours on Saturdays only.

Customers are encouraged to pay online at MyAccount.saws.org, or pay by phone at 210-704-SAWS.

CPS Energy – CPS Energy will suspend energy disconnects during this time. CPS Energy has a variety of programs customers can take advantage if they are dealing with hardships or financial issues. Those resources can be found here. Walk-in center hours will be temporarily modified to 10:30 a.m. – 5 p.m., Monday- Friday until further notice.

COSA Neighborhood Housing & Services Department – The Risk Mitigation Policy aims to assist those families and individuals facing displacement from their rental unit due to redevelopment or an increase in rent by providing effective and supportive relocation assistance. The policy also looks to assist renters and homeowners going through emergency life situations in order to keep them housed and prevent those situations from worsening and leading to future displacement.

Food distribution sites

The San Antonio Food Bank is expanding its response to COVID-19. Check their website daily for a full list of food distribution sites across the city.

Students and families can pick up free breakfast and lunch while San Antonio schools are closed for the coronavirus pandemic.

Fourteen school districts are offering curbside pickup for breakfast and lunch. To see a full list of food distribution sites, click here. (Source: NowCastSA)

Here is a roundup of nearby locations:

East Central ISD
For important meal updates, click here. To find out the times and locations of deliveries, please use the bus infofinder at http://www.infofinderi.com/ifi/?cid=ECI1D179YXC4.

Harlandale ISD
For important meal updates, click here.

Pre-K 4 SA
Food distributions are appointment-based. For important meal updates, click here.

San Antonio ISD
For important meal updates, click here.

South San Antonio ISD
To help minimize contact SSAISD will be moving to a once per day pickup lunch/breakfast kit for free meal distribution, Monday-Thursday, 11:00 am – 1:00 pm. Friday’s meals will be included in Thursday’s pickup. Children 18 and under are able to receive free meals & must be present to receive meals. Each “to-go” meal will include lunch and breakfast. Locations will remain the same: Five Palms, Carrillo, Palo Alto, and Kindred.

Southside ISD
Southside ISD is offering curbside service for meals at Heritage Elementary and Southside High School. Students can pick up meals Monday-Friday between noon and 1:30 p.m.

Compass Rose Public Schools
Compass Rose Public Schools are offering curbside breakfast and lunch service for students at all of their locations. Drive-up meal service will be provided at the following times: Breakfast – 7:30 a.m. – 9 a.m. and Lunch (6th and 7th grade – 11:30 a.m. – 12 p.m.), (8th and 9th grade: 12 p.m. – 12:30 p.m.)

Brooks Academy of Science and Engineering
Curbside breakfast and lunch pickup for students. Monday through Friday from 7 a.m. to 1 p.m. Food service map.

WORK: Resources

Job opportunities

Brooks continues to work closely with our workforce development partners, including SA Works, to identify short-term and temporary job opportunities that are available for community members whose jobs have been impacted.

As we work to determine the best way to compile employment opportunities, some links to current openings in the San Antonio area are available below:

H-E-B is hiring short-term store hourly positions.

Amazon is looking to hire Amazon Delivery Partners.

Natural Grocers is hiring temporary workers.

Uber Eats is a way to make money by delivering food orders. Click here to sign up.

C6 Services is hiring CDL-holdering drivers and trash collection workers. Those interested can contact the company at c6@c6disposal.com.

Dollar Tree/Family Dollar is hiring for full- and part-time store postions.

To search for more jobs in your area, visit WorkInTexas.com.

Federal relief for small businesses

Small Business Guidance & Loan Resources – includes information about the Paycheck Protection Program, Economic Injury Disaster Loan, the SBA Debt Relief program, and Express Bridge Loan Pilot Program.

River City Federal Credit Union – River City FCU is offering the SBA Paycheck Protection Program loan for small businesses. For any additional questions, reach out to Sonia Imperial at (210) 225-6866 ext. 2564 or at SImperial@rivercityfcu.org.

LEARN: Resources

Student learning and activities resources

The Greenline Park will remain open from 6 a.m. to 11 p.m. for personal recreational purposes.

  • Pavilions, games, play areas, restrooms, and exercise equipment will be closed until further notice.

Mitchell Lake Audubon Center – Get a breath of fresh air and go bird watching.

  • The center’s trails and all indoor areas (including restrooms) are closed to the public until April 30.

While all San Antonio Public Library locations are closed, check out their digital library.

Scholastic – The educational company has launched a “Learn at Home” website that has daily courses for students from Pre-kindergarten to grades 6 and higher.

Open Culture – has free textbooks, movies, audiobooks and links to free online courses to free online courses from professors.

Prodigy Math – has free video game style math learning.

Duolingo – offers free online learning tolls.

CK-12 – offers age-appropriate lessons in all subjects for different grades.

ECISD launched Distance Learning. All students will utilize choice boards with activities that reinforce learning. Students can submit their completed work online (Google Classroom) or keep evidence of their work in a notebook (spiral, composition) or on paper.

SAISD launched The Digital Playground that hosts curriculum and other remote learning tools. Additionally, SAISD is also conducting numerous online trainings to ensure teachers are able to deliver relevant, critical and engaging content.

CASA@CAST – home for Student Voice and for connecting with our community to make sense of a time of upheaval and uncertainty. Submissions range from book reviews to messages for our community to works of art. Visit castschools.com to join in their dialogue, send a letter or your creative expressions via e-mail at casa@castschools.com, or leave a voice mail or a text at (210) 802-2091.

NASA at Home – Let NASA bring the universe into your home with virtual tours and many other activities for kids and families!

Don’t forget Dial-A-Story. For over 20 years the children of San Antonio have been calling in to Dial-A-Story to hear a children’s story. Just call 210-207-4466 to listen to this week’s recording.

Free internet access

AT&T is providing free access to its public WiFi hot spots. Although AT&T does not offer a Wi-Fi hotspot map, you can search your device app store for a hotspot locator.

Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households. For more information, see Charter to Offer Free Access to Spectrum Broadband and Wi-Fi For 60 Days For New K-12 and College Student Households and More.

PLAY: Resources

Donations and volunteer opportunities

The San Antonio Food Bank is helping those in their season of need across 16 counties of southwest Texas. To volunteer or donate please visit, https://safoodbank.org/cvprep/

Donate blood – The city and South Texas Blood and Tissue Center has put out a call for blood donations. During this time, donations will be by appointment only to help avoid crowds and allow the organization to follow social distancing guidelines. To make an appointment, go to www.SouthTexasBlood.org/Give-Now or call 210-731-5590.

Donate to Meals on Wheels – You can change a life with a $7 donation to provide an  Emergency Food Supply Boxes for Meals on Wheels’ elderly clients, who are considered high risk for getting the coronavirus. Seven dollars can provide a client an Emergency Food Supply Box of four shelf-stable meals.

In This Together – Custom designed “In This Together” t-shirts and masks are currently on sale, and 100% of proceeds will go back to local businesses in your community. Gift cards are purchased weekly from those local businesses and then distributed to organizations/people in need. Pay it forward!

Quarantine exercise tips and resources

YMCA 360: Your Virtual YMCA 

Not all screen time has to be bad. Check out Cosmic Kids Yoga to get your kids moving and practicing mindfulness.

Black Swan San Antonio is offering free live online yoga streams. For a list of classes available, click here.

Neighborhood food

Grocery stores, gas stations, & big-box stores will remain open to provide food and goods.

Effective Friday, May 1, dine-in service will be allowed at restaurants but capacity is limited to 25%.

  • Bars are to remain closed, even if they offer food.
  • Only six people will be allowed at a table and parties will be seated at least 6 feet apart from each other.
  • Restaurants can still provide to-go and delivery service.

#SupportLocal – List of local restaurants in your region of San Antonio.


H-E-B – Open from 7 a.m. to 10 p.m. Curbside and delivery is available.

Target – Open from 8 a.m. to 9 p.m. Order pickup and drive up available.

Walmart – Open from 7 a.m. to 8:30 p.m. Curbside available. Walmart asks to please check availability before starting your curbside order.

La Fiesta – Open from 7 a.m. to 10 p.m.


Luna Rosa Puerto Rican Grill y Tapas 

Smoothie King 


Longhorn Cafe

Don Pedro Mexican Restaurant 

South BBQ & Kitchen